In response to circumstances arising from the spread of COVID-19, Gold Boutique is committed to ensuring the safety and wellbeing of all our customers and team during this period.
We would like to reassure customers that we will continue to fulfil orders as quickly and as safely as possible in line with the latest government regulations. While this may result in a delay in the delivery of orders, our team will endeavour to ship orders as soon as possible. Our customer service team will provide regular updates on the status of any orders made.
We have endeavoured to enforce a number of safety precautions. Please be assured that contact is minimised during the packaging of your jewellery with the use of gloves in order to maintain excellent hygiene standards. Contact free delivery is also in place with DPD to adhere to social distancing guidelines.
We understand that current circumstances may affect your ability to return or exchange your order which is why we have extended our returns policy from 30 to 60 days. For more information please see our returns policy.
We’re here for you, which is why our friendly customer service team is on hand to answer any questions you may have. For more information, help with your order or further questions, please don’t hesitate to contact us via telephone, email or live chat.